Working at Heights

RIIWHS204E Working Safely at Heights

Did you know that falling from heights in the construction industry is one of the leading causes of injury? All businesses require employees to conduct training prior to working at heights.

The Working Safely at Heights course is for all employees working at height in any industry, the course covers the necessary knowledge and skills of height safety and fall prevention procedures. Although fall arrest responses are covered, the primary focus is on fall prevention.

Check out our Working at Heights Refresher Course by Upskill Institute if you have already completed the training previously. The Working at Heights Association of Australia (WAHA) and industry recommends refresher renewal training every 2 years.

White Card Training in Sydney Upskill Institute

The Working Safely at Heights course is for all employees working at heights in any industry, the course covers the necessary knowledge and skills of height safety and fall prevention procedures.

  • Identifying work requirements
  • Workplace documentation
  • Policies and procedures
  • Risk assessment
  • Emergency procedures
  • Identifying appropriate safety equipment
  • Accessing and installing equipment
  • Fall prevention
  • Safety monitoring
  • Performing work at height
  • cleaning up the work area

The Workplace Health and Safety Regulation 2011, indicates PCBU’s (Persons Conducting Business Undertakings) must ensure that hazards and their associated risks are controlled. Working at heights poses a risk to workers and as such, training and other measures taken by the PCBU to ensure that the hazard and the associated risk is eliminated or minimised.

Further course information can be obtained from – RIIWHS204E – Work safely at heights

Please familiarise yourself with the requirement prior to attending the course. 

Upskill Institute requires students undertaking the Working Safely at Heights course in Sydney to:

  • Be at least 14 years of age to participate in the training course. You will need a guardian to sign off a permission and awareness letter if you are under 18 years old.
  • Provide a USI (
  • Provide one original government photo identification (e.g passport, Australian driver’s license, NSW proof of age card)
  • Have physical capacity to perform practical tasks at heights. If you have physical limitations that might restrict you from performing the tasks, contact us prior to enrolling
  • Wear enclosed shoes during the training and assessment
  • Successfully complete a language, literacy and numeracy assessment. This course combines plain English, videos, photos, and verbal questioning to ensure all learners can have the best possible chance at comprehending the required knowledge and skills. Assessments MUST be completed in English and with no further assistance. If you believe you will need assistance due to your Language, Literacy or Numeracy skills, please contact our office to discuss your training needs prior to making any course online booking. No refund of course fees will paid due failure to complete the course once it has commenced. If a student is not successful in completing all assessments satisfactorily, they will need to rebook the course at the advertised course cost less SafeWork NSW card fees

Our Working Safely at Heights course consists of one day attendance (up to 8 hours) of face-to-face classroom-based training, theory/practical assessments and allocated breaks.

Enrolment in the white card Sydney course is made with Upskill Institute Pty Ltd a Registered Training Organisation RTO 45708.

Please refer to the student handbook for all details relating to rights and responsibilities including complaints and appeals.

Refund Policy

Learners who give notice to cancel their enrolment seven (7) days or more prior to the commencement of a program, will be entitled to a refund of fees paid less bank transaction and administration fees (10% of course cost).

Learners who give notice to cancel their enrolment less than seven (7) days  but not within 48 hours of course commencement will be entitled to a 50% refund of fees paid. The amount retained by Upskill Institute is required to cover the costs of staff and resources which will have already been committed based on the learners’ initial intention to undertake the training.

Learners who cancel their enrolment within 48 hours of course commencement or less will not be entitled to a refund of fees.

Learners who have previously requested a course to be rescheduled and wish to cancel the same course at a later stage, will not be entitled to refund of fees.

Where a learner has purchased a text or training workbooks and subsequently cancels, Upskill Institute will not refund monies for the text.

If Upskill Institute cancel a course at any time, participants will be offered the option to reschedule to an alternative class (at no extra cost) or receive a full refund of the course fees. No additional monies will be reimbursed to the participant for any other expenses incurred, or inconvenience caused.

If a refund is approved, funds will be made by the same means with which the original payment was made (i.e. EFTPOS payment would result in an EFTPOS refund) and will be made to the same person that made payment. If a third party paid the course fee, the third party will be refunded the course fee.

Certificates cannot be issued until all AVETMISS and USI information has been confirmed (where required) and all course paperwork requirements have been completed.

All requests for a refund must be emailed to


Learners who cancel their enrolment part way through a training program must notify Upskill Institute in writing via email or letter at the earliest opportunity. Learners who cancel their enrolment after a training program has commenced will not be entitled to a refund of fees. Learners are advised to consider alternative options such as requesting to suspend their enrolment and re-commencing in another scheduled training program.

Learners who require replacement of issued text or training workbooks will be liable for additional charges to cover the cost of replacement. For a full list of replacement charges please refer to Upskill Institute schedule of fees and charges.

All requests for a refund must be emailed to


Requests for transfers to alternate courses can be arranged if Upskill Institute is advised in writing more than 48 hours prior to the course commencement date and subject to availability. One transfer will be accepted without charge where Upskill Institute has been notified in writing at least 48 hours prior to the scheduled commencement date. All subsequent transfers will attract an administration charge of $55.00 if notice is provided.

No rescheduling of a course is available within 48 hours of commencement.


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40-44 Wollongong Rd, Arncliffe NSW 2205

3 mins walk from Arncliffe station + street parking available!


Frequently Asked Questions

People who require a White Card include:

  • Those who regularly access operational construction zones without direct supervision.
  • Site managers, surveyors, supervisors, labourers, and tradespeople actively working on construction sites.
  • Individuals whose employment necessitates routine entry into construction zones (e.g., delivery drivers for construction companies).
  • Anyone over the age of 14 who frequently enters a construction zone, provided they have proper identification and attend the training class.

Learn more on our blog: Who Needs A White Card?

Yes, obtaining a White Card is considered relatively easy. It involves completing an approved construction safety training course through a registered training organisation. The assessments are straightforward, especially if you have a reasonable understanding of English. Once obtained, the White Card remains valid nationally for as long as you continue to work in the Australian construction industry.

Learn more on our blog: Is Getting the White Card Easy?

Yes, the White Card is valid for all of Australia. It is recognized and accepted nationwide, regardless of the state or territory where it was obtained.

Learn more on our blog: Is The White Card Valid For All Of Australia

The White Card Course is crucial because it prepares individuals for safety in the construction industry. It covers vital aspects like risk management, reducing work-related injuries, and ensuring safety on construction sites. This training is a mandatory requirement for working in the construction industry in Australia.

Learn more on our blog: Why Is The White Card Course Important?

A White Card, also known as a general construction induction card, is a mandatory certification in Australia, demonstrating that individuals have completed training in worksite hazards, risk control, and safe work practices, allowing them to work safely on construction sites. It serves as proof of competency for those seeking employment in the construction industry.

Learn more on our blog: What Does a White Card Do?

Yes, it is compulsory to carry your White Card at all times when working on a construction site or accessing operational construction zones without supervision, as it serves as proof of completing mandatory safety induction training and demonstrates your commitment to safety, meeting legal requirements in many states and territories. Failure to have your card may lead to consequences such as potential job loss, delays in investigations, and fines.

Learn more on our blog: Do I Need to Carry My White Card at All Times?

With a White Card, you can apply for various jobs in the construction industry. Depending on your qualifications and experience, you can pursue roles such as bricklayer, carpenter, electrician, plumber, concreter, heavy machinery driver, forklift driver, foreman, surveyor, supervisor, construction labourer, site cleaner, waste management operative, and traffic controller. The type of job opportunities available to you will be influenced by both your trade qualifications and the possession of a White Card.

Learn more on our blog: What Jobs Can You Get with a White Card?

Our Customer Reviews!

Great online course - Adam the teacher was really helpful relaxed and engaging - would recommend
Candyss C.
Candyss C.
This was amazing, the trainer Adam made learning interesting and kept everyone involved.
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The Best and cheapest class. Clean class and Toilet. Wheel chair accessible. Trainers are friendly, supportive and the course was super simplified for us to understand and the assessment was quick and easy. Very helpful. Its only 3 min walk from Arnclife station.
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cristian C.
Did an online course with Hassan El Masri, really great trainer, incredibly well spoken and very helpful. Would highly recommend this course with Hassan as their trainer.
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Great information presented in a professional manner.
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J S.
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Mahmoud was a great teacher learnt a lot would recommend to anyone
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Sajed R.
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Really enjoyed the course, facilitated really well and was engaged throughout the day.Facilitator was patient, clear and communicated well and had a great understanding of all areas across the course and answered questions thoroughly.
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M L.
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akil J.
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Pierre Le C.
The course was well run, well organised. The presenter (Adam) was clearly knowledgable and was very helpful. Made it an easy and pleasant experience.
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Bob C.
Great experience and a professional instructor that was helpful the whole way. 👍🏻
Very inciteful, information was well presented and easy to understand. Adam was a great teacher and made the course enjoyable and would be glad to attend another course.
Motley W.
Motley W.
Great experience overall. The instructors are very informative and knowledgeable. Any questions asked they had the answer to. Very clean classroom and facilities. I would highly recommend anyone interested in getting their white card or traffic control card to go through upskill institute!
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Chafic M.
The course (traffic control) was very informative and gives you the knowledge you need to work in the industry. Mahmoud was very helpful and a great teacher.
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Roshan G.
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