Our Working at Heights course in Sydney is for all employees required to work at height in any industry, covering height safety and fall prevention procedures (RIIWHS204E Working Safely at Heights).

• Identifying work requirements
• Workplace documentation
• Policies and procedures
• Risk assessment
• Emergency procedures
• Identifying appropriate safety equipment
• Accessing and installing equipment
• Fall prevention
• Safety monitoring
• Performing work at height
• cleaning up the work area

The Workplace Health and Safety Regulation 2011, indicates PCBU’s (Persons Conducting Business Undertakings) must ensure that hazards and their associated risks are controlled. Working at heights poses a risk to workers and as such, training and other measures taken by the PCBU to ensure that the hazard and the associated risk is eliminated or minimised.

Further course information can be obtained from training.gov.au – RIIWHS204E – Work safely at heights

Please familiarise yourself with the requirement prior to attending the course. 

Upskill Institute requires students undertaking the Working Safely at Heights course in Sydney to:

• Be at least 14 years of age to participate in the training course. You will need a guardian to sign off a permission and awareness letter if you are under 18 years old.
• Provide a USI (usi.gov.au)
• Provide one original government photo identification (e.g passport, Australian driver’s license, NSW proof of age card)
• Have physical capacity to perform practical tasks at heights. If you have physical limitations that might restrict you from performing the tasks, contact us prior to enrolling
• Wear enclosed shoes during the training and assessment
• Successfully complete a language, literacy and numeracy assessment. This course combines plain English, videos, photos, and verbal questioning to ensure all learners can have the best possible chance at comprehending the required knowledge and skills. Assessments MUST be completed in English and with no further assistance. If you believe you will need assistance due to your Language, Literacy or Numeracy skills, please contact our office to discuss your training needs prior to making any course online booking. No refund of course fees will paid due failure to complete the course once it has commenced. If a student is not successful in completing all assessments satisfactorily, they will need to rebook the course at the advertised course cost less SafeWork NSW card fees

Our Working Safely at Heights course consists of one day attendance (up to 8 hours) of face-to-face classroom-based training, theory/practical assessments and allocated breaks.

Upon successful of this course, you will receive a Statement of Attainment for the Unit of Competency.

The following unit will be awarded to successful participants in this course:

• RIIWHS204E Work Safely at Heights 

Enrolment in the white card Sydney course is made with Upskill Institute Pty Ltd a Registered Training Organisation RTO 45708.

Please refer to the student handbook for all details relating to rights and responsibilities including complaints and appeals.

Refund Policy

Learners who give notice to cancel their enrolment seven (7) days or more prior to the commencement of a program, will be entitled to a refund of fees paid less bank transaction and administration fees (10% of course cost).

Learners who give notice to cancel their enrolment less than seven (7) days  but not within 48 hours of course commencement will be entitled to a 50% refund of fees paid. The amount retained by Upskill Institute is required to cover the costs of staff and resources which will have already been committed based on the learners’ initial intention to undertake the training.

Learners who cancel their enrolment within 48 hours of course commencement or less will not be entitled to a refund of fees.

Learners who have previously requested a course to be rescheduled and wish to cancel the same course at a later stage, will not be entitled to refund of fees.

Where a learner has purchased a text or training workbooks and subsequently cancels, Upskill Institute will not refund monies for the text.

If Upskill Institute cancel a course at any time, participants will be offered the option to reschedule to an alternative class (at no extra cost) or receive a full refund of the course fees. No additional monies will be reimbursed to the participant for any other expenses incurred, or inconvenience caused.

If a refund is approved, funds will be made by the same means with which the original payment was made (i.e. EFTPOS payment would result in an EFTPOS refund) and will be made to the same person that made payment. If a third party paid the course fee, the third party will be refunded the course fee.

Certificates cannot be issued until all AVETMISS and USI information has been confirmed (where required) and all course paperwork requirements have been completed.

All requests for a refund must be emailed to training@upskillinstitute.com.au.

Cancellation

Learners who cancel their enrolment part way through a training program must notify Upskill Institute in writing via email or letter at the earliest opportunity. Learners who cancel their enrolment after a training program has commenced will not be entitled to a refund of fees. Learners are advised to consider alternative options such as requesting to suspend their enrolment and re-commencing in another scheduled training program.

Learners who require replacement of issued text or training workbooks will be liable for additional charges to cover the cost of replacement. For a full list of replacement charges please refer to Upskill Institute schedule of fees and charges.

All requests for a refund must be emailed to training@upskillinstitute.com.au.

Rescheduling

Requests for transfers to alternate courses can be arranged if Upskill Institute is advised in writing more than 48 hours prior to the course commencement date and subject to availability. One transfer will be accepted without charge where Upskill Institute has been notified in writing at least 48 hours prior to the scheduled commencement date. All subsequent transfers will attract an administration charge of $55.00 if notice is provided.

No rescheduling of a course is available within 48 hours of commencement.