Our Provide First Aid course is ideal for anyone that may be required to respond to an accident or injury and is required to provide first aid, e.g. working in hospitality, construction, healthcare, childcare, job sites, offices or the security industry. HLTAID011 Provide First Aid is the minimum requirement for workplace first aid compliance.

This is a blended course with self-paced online learning (e-Learning) and face-to-face training.

Our course incorporates both Provide first aid  HLTAID011 and Provide CPR HLTAID009. The course includes a nationally accredited certificate which will be valid for three years. However, the Australian Resuscitation Council recommends that you attend a CPR refresher after 12 months.

Begin your First Aid training in Sydney today! Upskill Institute can come to your business to deliver the course, or book one of our weekly courses at our training centre!

First aid courses work upskill

Our Provide First Aid course will help you gain the required skills and knowledge to respond to a first aid emergency including:

  • Recognise and assess an emergency situation
  • Ensure safety for self, bystanders, and casualty
  • Seek assistance from emergency services
  • Perform cardiopulmonary resuscitation (CPR) in line with Australian Resuscitation Council (ARC) guidelines
  • Provide first aid in accordance with established first aid principles
  • Manage the casualty in a respectful manner
  • Obtain consent from casualty where possible
  • use available resources and equipment to make the casualty as comfortable as possible
  • Operate first aid equipment according to manufacturers’ instructions
  • Monitor the condition of the casualty and respond in accordance with first aid principles
  • Accurately convey incident details to emergency services
  • Report details of incidents in line with appropriate workplace or site procedures
  • Complete applicable workplace or site documentation, including incident report form
  • Maintain privacy and confidentiality of information in line with statutory or organisational policies
  • Recognise the possible psychological impacts on self and other rescuers and seek help when required
  • Contribute to a review of the first aid response as required
  • Plus more…

Upskill Institute requires students undertaking this course to:

  • Complete the course enrolment form
  • Provide a USI (
  • Provide identification documents (including photo ID) to be sighted prior to course commencement
  • Successfully complete a language, literacy and numeracy assessment
  • Have the physical capacity to perform the practical demonstrations. i.e., such as 2 minutes of uninterrupted CPR on the floor.

This Provide First Aid course requires both self-study and in class training and assessment.

  • The self-study component requires you to log into our online interactive learning portal and complete the required assessment. You should allow up to 4 hours to complete this!
  • In-class training and assessment consists of up to 4 hours attendance at our training centre. The online self-study and assessment must be completed prior attending our training centre.

Upon completing this training program, you will receive a Statement of Attainment.

It is recommended that renewal of this Provide First Aid certificate is undertaken every 3 years, with the additional requirement of updating the CPR component every 12 months.

The following units will be awarded to successful participants in this course:

  • HLTAID011 – Provide first aid
  • HLTAID009 – Provide cardiopulmonary resuscitation

To view full unit details please visit: – HLTAID011 – Provide first aid – HLTAID009 – Provide cardiopulmonary resuscitation

Enrolment to this course is made with Upskill Institute Pty Ltd RTO 45708. 

Please refer to the student handbook for all details relating to rights and responsibilities including complaints and appeals.

Refund Policy

Learners who give notice to cancel their enrolment seven (7) days or more prior to the commencement of a program, will be entitled to a refund of fees paid less bank transaction and administration fees (10% of course cost).

Learners who give notice to cancel their enrolment less than seven (7) days  but not within 48 hours of course commencement will be entitled to a 50% refund of fees paid. The amount retained by Upskill Institute is required to cover the costs of staff and resources which will have already been committed based on the learners’ initial intention to undertake the training.

Learners who cancel their enrolment within 48 hours of course commencement or less will not be entitled to a refund of fees.

Learners who have previously requested a course to be rescheduled and wish to cancel the same course at a later stage, will not be entitled to refund of fees.

Where a learner has purchased a text or training workbooks and subsequently cancels, Upskill Institute will not refund monies for the text.

If Upskill Institute cancel a course at any time, participants will be offered the option to reschedule to an alternative class (at no extra cost) or receive a full refund of the course fees. No additional monies will be reimbursed to the participant for any other expenses incurred, or inconvenience caused.

If a refund is approved, funds will be made by the same means with which the original payment was made (i.e. EFTPOS payment would result in an EFTPOS refund) and will be made to the same person that made payment. If a third party paid the course fee, the third party will be refunded the course fee.

Certificates cannot be issued until all AVETMISS and USI information has been confirmed (where required) and all course paperwork requirements have been completed.

All requests for a refund must be emailed to


Learners who cancel their enrolment part way through a training program must notify Upskill Institute in writing via email or letter at the earliest opportunity. Learners who cancel their enrolment after a training program has commenced will not be entitled to a refund of fees. Learners are advised to consider alternative options such as requesting to suspend their enrolment and re-commencing in another scheduled training program.

Learners who require replacement of issued text or training workbooks will be liable for additional charges to cover the cost of replacement. For a full list of replacement charges please refer to Upskill Institute schedule of fees and charges.

All requests for a refund must be emailed to


Requests for transfers to alternate courses can be arranged if Upskill Institute is advised in writing more than 48 hours prior to the course commencement date and subject to availability. One transfer will be accepted without charge where Upskill Institute has been notified in writing at least 48 hours prior to the scheduled commencement date. All subsequent transfers will attract an administration charge of $55.00 if notice is provided.

No rescheduling of a course is available within 48 hours of commencement.


40-44 Wollongong Rd, Arncliffe NSW 2205
3 mins walk from Arncliffe station + street parking available!


Hybrid training

– Up to 4 hours online self-paced pre course training & assessment

– Up to 4 hours classroom training and assessment



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Our Customer Reviews!

The coarse was well structured and organised. The trainer Sari was extremely helpful through out the learning process. Thanks mate it was a pleasure.
Mark H.
Mark H.
Just completed the traffic controller and implementer course and had an exceptional experience. Our trainer, Mahmoud, was highly interactive, and the delivery was fantastic, making the sessions engaging and enjoyable. Mahmoud ensured that all the information was both concise and detailed, which greatly enhanced our understanding of the material. His teaching style and thoroughness left me feeling well-prepared for assessment. I would definitely recommend this course to anyone looking to get started in traffic control and implementation.
Daniel M.
Daniel M.
helpful as very easy i came to aus from nz recently & this place has helped me get started on my new journey big up to hassan & mahmoud for their support and consideration
lauren K.
lauren K.
They are very professional and the process with them is very easy and fast!
Instruction was excellent on both days of Traffic Control.
Peter G.
Peter G.
It was very good and the instructor very professional
Youssef S.
Youssef S.
I attended the white card and traffic control courses. These courses are very well ran and cover all areas for working in construction. I would recommend UpSkill to anyone wishing to attend these courses.
Emma B.
Emma B.
Mahmoud is the best instructor! He explains in detail and helps you understand without judgement. He is easy going :)
Elizabeth S
Elizabeth S
Completed my blue and yellow car with Mahmoud, he was thorough and patient :) the rest of the staff were super helpful and overall it was a great learning experience
Alex K.
Alex K.
Hello sir I am very interested to go to Canada for carpenter job.
Riyaz M.
Riyaz M.
Great place to learn, very friendly staff who are helpful in every aspect. Learning at UpSkill was an awesome choice and I advise people to check them out. Thanks
Justin R.
Justin R.
The course was run well, the trainer was knowledgeable and able to help with any questions.
Brett S.
Brett S.
Good course very through.
Eva K.
Eva K.
Mahmoud is a legend, one of the best
Jaaved R.
Jaaved R.
Well organised and easy to get through the course. Caithlin Covered the course with practical and realistic scenarios.
Shivani H.
Shivani H.
Excellent Coarse 😊👍
Muhammad Ali F.
Muhammad Ali F.
Really enjoyed the Implementer course today. Caithlin explained the course contents really well and made it very easy to understand real life examples.
Leanne H.
Leanne H.
Absolutely fantastic if you’re are nervous don’t be you will enjoy here
Imran H.
Imran H.
I recently completed the Traffic Controller and Implementer course at Upskill Institute and it exceeded my expectations. The curriculum was thorough, balancing theory with practical application perfectly. The instructors were knowledgeable, approachable, and made complex concepts easy to grasp. Highly recommend this course for anyone aiming to advance their career in traffic management.
Rakibul H.
Rakibul H.
Good Day Training Course in the Classroom and then out on the RoadPractical and EnjoyableKnowledgeable Instructor and Good Value
Michael V.
Michael V.
The course was well organised and ran smoothly. The facilitator did a great job of presenting the material.
Ben G.
Ben G.
Fantastic training. Wonderful educators. Kind and understanding. They give you all the knowledge you need to qualify for your new job! Highly recommend 👌
Ellie T.
Ellie T.
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